Chertsey Health Centre (CHC) is a state-of-the-art medical facility located in the town of Chertsey, Surrey, on Guildford Road. The centre was established in 2013 as a multispecialty clinic offering a wide range of medical and healthcare services to residents of Chertsey, as well as nearby towns. The facility is manned by a team of qualified and experienced medical professionals who provide comprehensive health care solutions to patients of all ages. This review aims to provide an overview of the CHC, its services, and what the clients say about it.
Location and Accessibility
Chertsey Health Centre is located in a convenient location, just off Guildford Road, in the heart of Chertsey town centre. It is easily accessible by public transport, with a bus stop just outside the building, and the Chertsey train station a short 10-minute walk away. For those coming by car, there is a large car park situated right next to the building, with ample parking space for visitors.
General Practice Services:
The CHC provides a range of general practice services including but not limited to:
- Health check-ups and assessments
- Specialist consultations
- Vaccinations and immunization
- Men’s health checks
- Women’s health checks
- Child health checks
- Chronic disease management
- Family planning and contraceptive services
- Testing and screening services
The general practice services are provided by a dedicated team of specialists and GPs who have experience in providing diagnosis, treatment and support. Appointments can be booked online or by calling the centre directly, with same-day appointments available most days.
Mental Health Services:
CHC also provides a range of mental health services, including psychological therapies, counselling, and psychiatry services. Mental health services are provided by a qualified and experienced team of psychiatrists, psychologists, and counsellors. Additionally, there are specialised clinics that cater to children, adolescents and adults with mental health issues. The services include:
- Cognitive Behavioural Therapy (CBT)
- Group Therapy
- Family Therapy
- Medication management
Patients will be assessed by the team of mental health professionals and appropriate treatments prescribed based on their individual case. The mental health services can be accessed by appointment and referral.
CHC also provides physiotherapy services for patients suffering from musculoskeletal conditions such as back pain, neck pain, and post-operative rehabilitation among other conditions. The physiotherapy team provides an array of services, including:
- Patient assessment
- Personalized treatment planning
- Manual therapy
- Exercise therapy
Patients can access the physiotherapy services by booking an appointment.
CHC has an in-house diagnostic facility equipped with modern technology for accurate diagnosis of various medical conditions. The diagnostic services provided include:
- Blood tests
- Heart tests
- Lung function tests
The diagnostic services are provided by a team of trained technicians and support staff, working under the supervision of experienced and qualified doctors.
Private Medical Packages
CHC has an expansive range of private medical packages geared towards providing tailored healthcare solutions to clients who want to maintain good health, prevent illnesses or manage existing medical conditions. Packages include:
- Health Screening Packages – designed for both males and females that help to assess overall health, identify risks and detect early signs of diseases.
- Obesity Clinic – designed for overweight individuals who want to lose weight and maintain a healthy body mass index (BMI).
- Sexual Health Packages – designed for testing, prevention, and treatment of sexually transmitted infections (STIs).
- Executive Health Packages – designed to cater for individuals that hold senior positions in private or public organizations.
- Maternity Packages – designed for expectant mothers that seeking quality healthcare during pregnancy and after childbirth.
All the packages are designed to cater to specific individual needs, and prices vary depending on the package, with inclusions specified on the company website.
In general, clients have left positive reviews of the Chertsey Health Centre, with the majority praising the staff and facilities. Most patients have reported being satisfied with the quality of service they have received at the CHC. Others have reported that the centre provides prompt and efficient service, and their doctors are caring, considerate and compassionate. Additionally, the majority have highlighted their satisfaction with the centre’s location, ease of accessing the services, and the level of cleanliness.
The overall rating of the CHC on Google is 4.1 out of 5 stars with more than 80 reviews. Positive reviews make up the bulk of the comments, with individuals finding the services provided by the centre way above their expectations. Clients have praised the CHC’s customer service, promptness, punctuality, and courteousness. They’ve stated they would recommend the Chertsey Health Centre to others; overall, the Chertsey Health Centre has left a positive impression in the minds of clients.
Negative reviews of the Chertsey Health Centre have been few and far between, mostly citing dissatisfaction with the reception staff, waiting times, and availability of doctors.
Prices at CHC are reasonable with offers, discounts and packages available for regular customers. The pricing is competitive regarding the level of service they provide, with clients not feeling like they need to break the bank for the services they receive.
Chertsey Health Centre is a top-notch facility that is well-equipped with modern technology and is manned by competent, qualified, and experienced medical professionals. It provides an array of services that cater to the health and wellbeing of its clients. Clients find the services provided by CHC prompt, efficient, and of high quality. Clients are particularly satisfied with the level of cleanliness, competence of staff, convenience of location, and pricing. Overall, I would say that the Chertsey Health Centre is a reliable medical facility that offers clients quality medical services at an affordable rate.
Website URL: https://chertseyhealthcentre.nhs.uk/
Overall rating: 4.5 out of 5 stars.